Whether you are just starting your sales journey, or you want to upskill, we have the skills and expertise to deliver top notch sales training to position you to succeed in your sales career.
The focus of this training is selling services and intangible solutions.
1. Understanding the Service
Thorough understanding of the services offered, including the value they provide and how they solve customer problems.
2. Identifying Customer Needs
Techniques for uncovering customer pain points and aligning services to meet their specific requirements.
3. Consultative Selling
Adopting a consultative approach to understand customer challenges and recommend appropriate services.
4. Effective Communication
Developing strong communication skills to explain the intangible benefits of the service and build customer trust.
5. Value Proposition
Articulating the unique value proposition of the service and how it differentiates from competitors.
6. Handling Objections
Strategies for addressing customer objections and concerns related to service delivery and outcomes.
7. Building Relationships
Building trust and long-term relationships with clients through exceptional service and customer support.
8. Service Upselling
Identifying opportunities to upsell additional services or service packages to meet evolving customer needs.